We offer Covid testing to insured and Medicare patients. Payments are made by 3rd party payers such as private insurance or Medicare. The government's HRSA fund is no longer available, therefore we are unable to test uninsured patients. If you prefer to self-pay for your test, our fees are: - Rapid Antigen Covid Testing - $154 - PCR Testing - $175.
Insurance
Will my insurance pay for the test?
You should contact your insurance company for more information about what is covered and what is not.
Appointments
Do I need an appointment?
During busy times you might. Please check our home page for the most up to date information.
Will I skip the line if I make an appointment?
We will do everything in our power to get you tested at your appointment time. Please plan in a few minutes to complete our electronic paperwork before your test will begin.
Types of Testing
Do you accept walk-ins/ drive-ups?
During busy times you might need an appointment. Please check our home page for the most up to date information.
I have an appointment but need to cancel. How do I cancel?
No need to contact us. Just drop in later at a time that is convenient for you.
Do you offer PCR Testing?
Yes we do. Results are typically texted to you next day.
Do you offer Rapid Antigen Testing?
Yes we do. You can expect results texted to you in approximately 15 minutes.
Do you offer Rapid PCR Tetsing?
No, we do not.
Should I get a Rapid Antigen or PCR Test?
We recommend you get both as the tests measure different things.
Results
When will I receive my results?
It normally takes approximately 15 minutes for the Rapid Test results and 1 days for the PCR test results.
I haven't received my Rapid test results yet.
If it has been more than 2 hours and you haven’t received a text message with your test results please email us at support@rockettesting.com with the following information so we may investigate:
We do everything in our power to get your test results to you within the time frames identified on our website, but we cannot guarantee you will have your results in a specific time frame due to many factors outside of our control.
I need my PCR results by a certain date / time, when should I get tested?
If you get tested on Monday you can expect results by Wednesday end of day. If you get tested on Tuesday you can expect results by Thursday end of day. If you get tested on Wednesday you can expect results by Friday end of day. If you get tested on Thursday you can expect results by Saturday end of day. If you get tested on Friday you can expect results by Sunday end of day. If you get tested on Saturday you can expect results by Monday end of day. If you get tested on Sunday you can expect results by Tuesday end of day.
Help! I received my Rapid results but can't open the link.
Please confirm that you are using the same phone number and last name you provided when you completed your results.
COVID testing is not intended for leisure or travel purposes. Your insurance may not cover tests done for the sole purpose of travel. Additionally every airline is different and may have different requirements so please contact the airline for specific testing requirements.
I have an upcoming flight, when should I be tested?
COVID testing is not intended for leisure or travel purposes. Your insurance may not cover tests done for the sole purpose of travel. Additionally every airline is different and may have different requirements so please contact the airline for specific testing requirements.
For PCR Testing: If you get tested on Monday you can expect results by Wednesday end of day. If you get tested on Tuesday you can expect results by Thursday end of day. If you get tested on Wednesday you can expect results by Friday end of day. If you get tested on Thursday you can expect results by Saturday end of day. If you get tested on Friday you can expect results by Sunday end of day. If you get tested on Saturday you can expect results by Monday end of day. If you get tested on Sunday you can expect results by Tuesday end of day.
Can I print my test results?
Rapid Antigen test results are texted to you and you can save those to a PDF yourself. If you have an iphone click here for instructions on how to save to a PDF. If you have an Android click here for instructions on how to save to a PDF.
Is the test painful?
While many people have no complaints, some patients may experience some discomfort for the few seconds the test is being conducted.
Testing process
How long does the testing process take?
The testing itself takes about 30 seconds. You should plan a few extra minutes to fill out the electronic paperwork.
What do I need to bring with me?
Everyone who is tested needs to provide their photo ID and insurance card. We will not conduct tests without the proper documentation.
Who conducts the test?
Our trained staff conduct both the Rapid Antigen and PCR testing.
Is the test indoors or outdoors?
Please check our locations to find out which locations offer drive through testing and which offer in-office testing.
Will I need to get out of my vehicle with drive-thru testing?
With drive-thru testing, the test takes just a few minutes, as you remain safely in your vehicle. Most drive-through locations have a tent you’ll drive through, which provides protection from the rain or snow.
Which locations offer drive through testing?
Please click Locations in the menu of our website. All drive-through locations are listed next to the name of the location.
How do you sanitize in-office locations?
We regularly sanitize our office locations for maximum safety.
Hours
What are your hours?
We are open 8:30am - 5:30pm, 7 days a week Mon - Sun.
Locations
What is your address?
We have multiple locations. Please click Locations in the menu on our website to view all the locations. Click the name of the location and you can see the address.
What location is closest to me?
We have multiple locations. Please click Locations in the menu on our website to search for the nearest location.
Which locations offer drive through testing?
Please click Locations in the menu of our website. All drive-through locations are listed next to the name of the location.
Contact
How do I reach you if I have a question?
The best way to reach us is via email at support@rockettesting.com. Our team is standing by and ready to answer any questions.
Testing children
Do you test children?
Yes, children 3 and up are eligible for testing.
What ages are eligible for a test?
Children must be 3 years of age to receive a Rapid or PCR test.
Can my child be tested on their own (without a parent)?
No, a parent must be present for any child under 18 to receive a test. Additionally parents must sign a parental consent form which is available when you come in for your test.
Can my nanny/babysitter bring in my child?
No, a parent must be present for any child under 18 to receive a test. Additionally parents must sign a parental consent form which is available when you come in for your test.
